Frequently asked questions

Owners and managers run the gym from the website. Coaches and members use the app on their phones, so nobody has to learn two tools.

Yes. Free covers a small gym with no card needed. Paid plans raise the limits and add the activity log, member export and priority support.

Add them at the desk or invite them by email. Anyone can also find your gym’s public page and ask to join, and you approve the request.

Yes. One account can own or manage several gyms, and you switch between them from the menu. Each gym has its own plan, members and staff.

They tap Check in when they arrive, or show the QR code on their membership card and staff scan it at the desk. You can require them to be at the gym to check in.

The check-in is saved on the phone and sent as soon as the signal comes back, with the time they actually arrived. Finished workouts work the same way.

Yes. A member has one M4GYM account. Their progress and achievements belong to them and count across every gym they train at.

Yes, and each kind can be turned off in the app: the morning of a planned workout, before a class or appointment, before a fee runs out, and a nudge after a week without training.

No. The app is free for everyone at your gym; your plan covers it. Personal coaching is a separate, optional subscription for people training on their own.

Not yet. You record the fees members pay you, by cash or bank transfer, and M4GYM keeps track of who has paid and who is overdue.

Paid plans are billed monthly through Whop, our payment provider. Prices are shown before you subscribe.

Yes, from Billing in your console. You keep paid features until the end of the period you paid for, then the gym moves to the free plan. Nothing is deleted.

An assistant built into M4GYM. Owners ask about their gym in plain words, coaches use it to draft weekly plans, and members ask about their training.

No. It drafts; people decide. A coach reviews and changes every plan it suggests, and nothing it says is medical advice.

The app for people who train without a gym. It builds your week from your goal, your kit and your days, and adjusts as you go. It starts with a free trial.

Yes. Your weight history, streaks and achievements stay with your account when you join a gym.

It’s yours. Paid plans can export members to CSV, and you can delete your account at any time. Our Privacy Policy says exactly what we keep and why.

The member, their coach, and the gym’s owner and managers. Other members never see it.

In the app: More, Settings, Privacy and data. On the web: Profile, Privacy and data. Gym owners close the gym or hand it over first.